Refund Policy

Refund Policy

Last updated on Sep 29 2025

AIRNET CABLE AND DATACOM PRIVATE LIMITED believes in helping its customers as far
as possible, and has therefore a liberal cancellation policy. Under this policy:

1. Cancellations will be considered only if the request is made within 30 days of placing the
   order. However, the cancellation request may not be entertained if the orders have been
   communicated to the vendors / merchants and shipping has commenced.
2. AIRNET CABLE AND DATACOM PRIVATE LIMITED does not accept cancellation requests
   for perishable items like flowers, eatables etc. However, refund / replacement can be made if
   the customer establishes that the quality of product delivered is not good.
3. In case of receipt of damaged or defective items please report the same to our Customer
   Service team at the time of receipt. The request will, however, be entertained once the
   merchant has checked and determined the same at his own end. This should be reported
   within 30 days of receipt of the products.
4. In case you feel that the product received is not as shown on the site or as per your
   expectations, you must bring it to the notice of our customer service cell within 30 days of
   receiving the product. The Customer Service Cell after looking into your complaint will take an
   appropriate decision.
5. In case of complaints regarding products that come with a warranty from manufacturers,
   please refer the issue to them.
6. All refunds approved by the AIRNET CABLE AND DATACOM PRIVATE LIMITED will be
   processed within seven (7) working days from approval date.